Privacy Policy

1. Information We Collect

Account data: Email address and hashed password at registration.
Resume data: Candidate resumes you upload for AI scoring.
Usage data: Job descriptions, scoring results, pipeline actions, and audit logs.

2. How We Use Your Data

Your data is used solely to provide and improve the Service: AI resume scoring, candidate management, analytics, and email generation. We do not sell your data to third parties.

3. Data Storage and Security

All data is encrypted at rest and in transit. Resumes and reports are stored in a secured PostgreSQL database. Access is restricted by role-based access controls and organization-level isolation.

4. AI Processing

Resumes are processed by OpenAI GPT models for scoring and analysis. Only the text content is sent for processing; files are not stored by the AI provider. AI-generated outputs (scores, interview kits, emails) are stored in our database.

5. Data Retention

Account and candidate data is retained for the duration of your subscription. Upon account deletion, all associated data is permanently removed within 30 days.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting privacy@hireloop.ai.

7. Cookies

We use essential cookies for authentication (JWT tokens stored locally). No third-party tracking cookies are used.

8. Changes to This Policy

We will notify you of material changes to this Privacy Policy via email or in-app notification. See also our Terms of Service.